Privacy Policy

Who We Are

Albino Duckling ("we", "us", "our") is a women's fashion brand operating through albinoduckling.com. We are committed to protecting your personal information and your right to privacy.

Information We Collect

When you place an order or create an account, we collect:

• Name, email address, phone number
• Billing and shipping address
• Payment information (processed securely by Razorpay — we never store your card details)
• Order history and preferences
• Device information and browsing behaviour on our site (via cookies)

How We Use Your Information

• To process and fulfil your orders
• To send order confirmations, shipping updates, and receipts
• To respond to your queries and provide customer support
• To send promotional emails (only if you've opted in — you can unsubscribe anytime)
• To improve our website and product offerings
• To comply with legal obligations

Payment Security

All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store, transmit, or have access to your full card details at any time. Razorpay's privacy policy governs the handling of your payment information.

Sharing Your Information

We do not sell, trade, or rent your personal information. We share data only with:

• Shipping and logistics partners (to deliver your order)
• Razorpay (to process payments)
• Legal authorities (if required by law)

Cookies

We use cookies to keep you logged in, remember your cart, and understand how people use our site. You can disable cookies in your browser settings, but this may affect site functionality.

Your Rights

You have the right to access, correct, or delete your personal data at any time. To request this, email us at [email protected].

Contact

For any privacy-related concerns: [email protected]